We can’t talk about digital transformation without talking about business processes, people, culture and context. And yet we do and want to, all the time.
Digital Transformation without Humans
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From the Blog on Human Side of Change
The Human Side of Change
Last night, I was going through some old papers in my flat and came across the article "Managing the Human Side of Change" by Rosabeth Moss Kanter written back in 1985. I was struck by its opening line, "This is a time of historically unprecedented change for most...