We don’t like the word ‘problem’ as it has too many negative connotations. We prefer ‘challenges’ or ‘opportunities’ or ‘learning’ or ‘change’.
There must be a lot of problems at your job
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From the Blog on problem definition
Playing the Lottery
Being clear on the challenge or problem gives us a chance to hit the mark. Without it, we’re merely playing the lottery. Do the work.
Balance Bikes, Power, & Digital
Bike riding is about balance, Juggling is about throwing. Change is usually about culture and people, not the idea or the process. Digital is about power.
Clarifying What is the Short Cut
Clarifying the what. Really clarifying the what is the hard part. Do it anyways. It is the short cut you have been looking for.
Ethics is Counter-Cultural
Asking whether or not we should use X technology at all takes courage. People will often assume you are against technology, a laggard, but is a brave act.
Who’s it for?
The data we collect. Who is it for? Sometimes it’s helpful to remember it’s for us, at least that’s the decision we’ve made so far.
What’s the problem really?
The other day, my daughter brought her Thomas train to me saying it had stopped working. "Fix it Dad" she said before going back to other trains. Assuming the battery was dead, I turned it over in my hands looking for clues on where battery was and how to 'open'...
Misdiagnosis
Being clear on the problem we are trying to solve is vital. Misdiagnose the problem and lots of activity may occur, but the problem will not go away.
Jumping off a cliff
Growing up, I would sometimes want to do something because my friends were doing it. This reason never went down well with my parents and the retort was "if you friends jumped off a cliff, would you?" This is relevant today when think about technology. Just because we...