Trends are never solo venturers. They travel with others. This is why ‘should we do/have done something else?’ is so important to discuss
Should we be doing something else?
read more
From the Blog on ratings
Interaction Ratings
We often think of rating systems to be about quality of a product, service, experience. However, they are mostly expectations and interaction ratings.
Sparking Discussion
Ratings can be useful if you are willing to engage in a discussion; willing to ask why and genuinely listen. You don’t have to agree.