Too often the audience I think about it is too broad – managers, frontline staff, etc. Getting specific helps us focus. And tends to increase our success.
Getting Specific
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Too often the audience I think about it is too broad – managers, frontline staff, etc. Getting specific helps us focus. And tends to increase our success.
Simple questions can lead to profound questions. Who does it leave out? Where does the power lie? Asking can cut through our justifications.