Governance needs to address both the technical and the human. Otherwise there will be lots of phone ringing and no one picking up.
From the Blog on trust
Trust can often be seen as woolly and soft, but it can be a ‘hard science’, factual, even ‘cold’. Far from woolly and warm fuzzies.
Here are a few things I came across this week which might inspire others. And we all know we need inspiring after this week.
Most of us believe we are trustworthy and do what we say we will, however we are uncertain if others are or will. Yet, 95% of people are kind.
Trust is often viewed as woolly, intangible, hard to measure, which it is, but that doesn’t mean it might just be the most important thing we have.
Consent is built on the concept of equals. But awareness has intimate links with trust. It helps build trust, but it also tends to require trust.
Trust and belief are the foundation of much of society. Digitally we can ‘prove’ another organisation issued us a document. But trust is still human.
We use experts in all areas of life. When choosing water tanks, windows, doors, cars, but also who’s chocolate birthday cake recipe to use. Some we pay for, some we don’t
Data sharing between organisations is not about sharing data. It is about extending trust. And it is scary. But trust always is.