Too often we only consider the majority or the majority perspective and disregard the vulnerable, the ‘edge’ cases.
From the Blog on vulnerable
Across the garden our son placed pieces of paper stating ‘Careful – Daffodils growing here’. Good intentions, but lacking in permanence.
Digital is great until it breaks. We need a plan for when it breaks. Multiple plans. Plans for the everyday. Recovery design for everyday life.
"Anyone have contacts in the airline industry, I'm looking to map flight details of all those infected with COVID-19." Seen on Twitter I saw this tweet a few weeks ago. It was the beginning of a deluge of tweets from well meaning people wanting to help with COVID-19....