‘I read that book in university and told you to read it back then!’ Often a person is ‘not ready’ to hear the ideas you are presenting.
Not Ready
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From the Blog on communication
GRIT
The idea of grit boxes is that on the days it does freeze, the local community members will spread the grit on the road. But it doesn’t work.
The Need to Care
We need to want to create awareness and understanding. Not to comply with some regulation or legalality, but we actually need to care.
Snellens, Nurdles, and Deduplication
Technical names and terms tend either to be derived from the person who defined it, a more precise description of something, or latin.
Time, Space, and Priorities
When you pause today, consider what you give time and space to in your communication and is it what you want to prioritise?
Re-wrting Guidelines
We may not like it, but re-writing our guideliness is the hard work we all need to do. Re-write your guidance in language your user speaks.
Have an idea? Lose the Jargon
Jargon itself isn’t bad or even negative. It’s part of what creates and maintains groups. Jargon is part of culture.
Change Analogies
Not everything is a battle that needs to be won. Perhaps war analogies are unhelpful. And perhaps it’s time to change the anologies we use.
Resolutions, Policies and Standards
most of us who made new year’s resolutions no longer keep them. Often policies and standards have a ‘resolution’ feeling to them.