When we water, I’m always amazed at how little water soaks in beyond the top centimeter, most of it seems to bounce off.
From the Blog on communication
Often we forget that the ‘picture’ we have in our heads can only be seen by us. Others see what is, not what we want it to be.
‘I read that book in university and told you to read it back then!’ Often a person is ‘not ready’ to hear the ideas you are presenting.
The idea of grit boxes is that on the days it does freeze, the local community members will spread the grit on the road. But it doesn’t work.
We need to want to create awareness and understanding. Not to comply with some regulation or legalality, but we actually need to care.
Technical names and terms tend either to be derived from the person who defined it, a more precise description of something, or latin.
When you pause today, consider what you give time and space to in your communication and is it what you want to prioritise?
We may not like it, but re-writing our guideliness is the hard work we all need to do. Re-write your guidance in language your user speaks.
Jargon itself isn’t bad or even negative. It’s part of what creates and maintains groups. Jargon is part of culture.