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From the Blog on communication
Digital Thumb Size
While working with my son, I asked him to find a branch that was 1 inch thick. Problem was, he didn’t know what an inch was.
Competing Stories
While your organisational change process is unlikely to have a conspiracy theory attached to it, there will be competing stories and narratives.
Language, Etiquette and Culture
Language, Etiquette and Culture are all about rules. Communication is all about learning the rules of the other.
Pomp and Power
Using ‘big’ words, being patronising, using technical language that ordinary people don’t understand is not communication. It is a lording over.
When you assume, you make an ___ out of you and me…
When you assume, you make an ___ out of you and me… However, when you assume, you prove you are human and you need others to help you see
Misrepresentation
When someone else communicates our idea, they communicate their interpreted version of it. And there is a high chance of misrepresentation.
The Lucky Ones
Some people will hear our message and people won’t – Communication is never finished, it is constantly needed & we GET to do it, we are the lucky ones.
Unaware or Misinformed
Sometimes we are unaware, while other times we are misinformed. The terms may appear interchangeable, but confusing the two will only cause more problems.