Not everything is a battle that needs to be won. Perhaps war analogies are unhelpful. And perhaps it’s time to change the anologies we use.
Change Analogies
read more
From the Blog on communication
Resolutions, Policies and Standards
most of us who made new year’s resolutions no longer keep them. Often policies and standards have a ‘resolution’ feeling to them.
Need Braille?
If you need this information in LARGE PRINT or in braille, please let us know.’ This is notice is at the end and not in braille.
Digital Thumb Size
While working with my son, I asked him to find a branch that was 1 inch thick. Problem was, he didn’t know what an inch was.
Competing Stories
While your organisational change process is unlikely to have a conspiracy theory attached to it, there will be competing stories and narratives.
Language, Etiquette and Culture
Language, Etiquette and Culture are all about rules. Communication is all about learning the rules of the other.
Pomp and Power
Using ‘big’ words, being patronising, using technical language that ordinary people don’t understand is not communication. It is a lording over.
When you assume, you make an ___ out of you and me…
When you assume, you make an ___ out of you and me… However, when you assume, you prove you are human and you need others to help you see
Misrepresentation
When someone else communicates our idea, they communicate their interpreted version of it. And there is a high chance of misrepresentation.