From the Blog on culture

Default System Language

Default System Language

The default language of digital technology is American English. What biased, ‘colonial’ perspectives, are we, through technology, forcing on the vulnerable?

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Conveners and Gossips

Conveners and Gossips

Conveners and Gossips are often the behind the scenes culture creators and caretakers in our organisations. Working with them helps our change flourish.

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Maps and Reality

Maps and Reality

Maps are often a simplified version of reality. Organisational charts are simplified maps as power, influence, and behaviour is much messier than indicated.

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Achieving Our Targets

Achieving Our Targets

When our prime performance metrics are hard numbers it tends to be focused on us and not the experience of those we seek to serve – the how doesn’t matter

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