Going digital does not work miracles. It tends to highlight what you already are and believe in – the good, bad, and ugly.
Don’t expect miracles
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From the Blog on digital transformation
Cost Choices
Digital transformation decisions should never be made on cost or legality alone. Digital transformation choices should be value based and strategy based.
Standards and Surprises
Standards are critical to digital transformation. It’s hard to talk about working across teams or across organisations without setting standards first.
Vaccine Records – Digital AND Paper
Digital transformation must always be able to be ‘interoperable’ with non-digital systems. Paper vaccine records must continue to work.
Dark Side of Cash & Digital Transformation: Surveillance
One would be hard pressed to make a case that cash programming doesn’t contribute to the possibility of surveillance – we’re not talking about this enough
Technology – Status without Understanding
Technology and devices bring them status among your peers. But you don’t need to know how to use the device to feel the status bump.
Digital Transformation without Humans
We can’t talk about digital transformation without talking about business processes, people, culture and context. And yet we do and want to, all the time.
Stories not Formulas
Formulas take away responsibility and enable us to shift the blame. Ethics is all about owning the choices we make, being conscious of them.
Lag Time
When it rains, it takes a couple hours to register in the stream that runs beside our house. After the rains stops, it can take a whole day before the levels in the stream go down. In fact, sometimes the stream levels rise after the rain has stopped. We refer to it as...