From the Blog on digital transformation

Who’s it for?

Who’s it for?

Travelling by train and other forms of public transport is great, if you know how it works. If you don't, it can be a right pain to find help. Apps can sell you tickets, but it can be a challenge to interpret the codes. At stations it can be hard to find someone...

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Brittle or Robust?

Brittle or Robust?

One system that is centralised can help build capacity and scale, but then too often it falls apart. And things become brittle and fragile.

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