Getting people to listen to you is very different to listening to what others are saying.
From the Blog on listen
Having an opinion or an assertion about the way things are and the change you would like to see is not arrogant. It is necessary. It is human.
There is always ‘noise’ when change is taking place. Some will be noises of glee, of attention seeking, of annoyance, and of pain or hurt.
Different approaches, preferences. If we see them as that rather than right and wrong, we will be able to engage more-however, to ‘see’ we need to ‘listen’.
It my feel like a ‘no-brainer’ to us because of the journey we have already been on, but maybe if they feel heard, they, too, will hear a different story.