How many policies, procedures, or business processes can you think of that are a pain or irrelevant? My guess you can think of more than one.
The One-for-Two Rule
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From the Blog on policies
Resolutions, Policies and Standards
most of us who made new year’s resolutions no longer keep them. Often policies and standards have a ‘resolution’ feeling to them.
Hiding behind policies
Policies can be a powerful enabler, but we still need to the work. We can hide behind policies or we can do can do the work.