How many policies, procedures, or business processes can you think of that are a pain or irrelevant? My guess you can think of more than one.
The One-for-Two Rule
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From the Blog on policy
Resolutions, Policies and Standards
most of us who made new year’s resolutions no longer keep them. Often policies and standards have a ‘resolution’ feeling to them.
Marketing Policy
Creating new policies is easy. Ensuring all staff are aware of and follow a new policy is the hard part. Marketing policy is a long term endeavour.
Beyond Policy
Too often policies are viewed as an end. It’s time to move beyond policy. Perhaps it’s time to view the completion of the policy as the start.