From the Blog on policy

The One-for-Two Rule

The One-for-Two Rule

How many policies, procedures, or business processes can you think of that are a pain or irrelevant? My guess you can think of more than one.

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Marketing Policy

Marketing Policy

Creating new policies is easy. Ensuring all staff are aware of and follow a new policy is the hard part. Marketing policy is a long term endeavour.

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Beyond Policy

Beyond Policy

Too often policies are viewed as an end. It’s time to move beyond policy. Perhaps it’s time to view the completion of the policy as the start.

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