Government, organisation, and company policies change. They must. How they change can either build or erode trust. Surprising and sudden u-turns erode trust.
From the Blog on trust
Trust & Interoperability
It’s hard to talk about system interoperability without talking about trust and governance. And yet, we often do and then wonder why it doesn’t work.
Trust and Evidence – An Excuse for Collecting more Data?
We are often trying to build trust and evidence. However, what we think is evidence, what we think builds trust, is completely different from the others.
They say curiousity killed the cat, but…
Being curious is one of the most underrated traits of people seeking to bring about change in organisations. Curiousity allows us to tell better stories.
Are privacy and consent 20th century terms?
As we become more digital in how we work with vulnerable people, privacy and consent are topics hot debated; but is trust a more important debate?
Engines, Identity, and Trust
People want to be responsible for and have control over their data and digital identity as much as they want to be responsible for their car engine.
Data Trust building
Consent + Choice + Control = Trust building. Doing these three things may not result in trust, but they will plant the seeds of trust with people.