The control room of the Police force in Durham, England stayed on the line with the woman in Durham, Ontario. They took responsibility.
Collaboration and Taking Responsibility
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From the Blog on responsibility
Responsibility
It's easy to talk about rights, what we are entitled to, what we want. We've even instituted rights in various declarations - human rights, the US constitution, the Canadian Charter of Rights, and so on. It's much harder to talk about responsibilities. Even at work,...