Perspective. Empathy. These are critical skills for the change maker. And for those she is trying to influence. It will take more than one try.
From the Blog on perspective
We read a book, learn from it and then put it on the shelf for a while. And then we pick it up again. But we have changed in time between readings.
Distance provides a different perspective to up close. Up close may look like nothing, but from a distance our work contributes to someone else’s view.
Our experience of life, of change is framed by our worldview. As we seek to bring about change in organisations, we need to ‘see’ what others do.
Hearing and listening to the new or different perspective can be challenging. And yet it is the most important skill we can develop in ourselves and our teams.
Stories can bring different perspectives to life. We can have good intentions, but stories can help us see how they create the wrong incentives.
A specialised, focused organisation takes risks large, more generalist organisations don’t. Fear of infecting the brand globally lowers the risk appetite.
It my feel like a ‘no-brainer’ to us because of the journey we have already been on, but maybe if they feel heard, they, too, will hear a different story.
When we view the market we operate in to be finite, we behave a certain way. If our goal is to have the whole pie and believe there is a pie then we will compete, fight for our share, and see others as competitors. In fact, if we talk about a pie, we give away our...