Language, Etiquette and Culture are all about rules. Communication is all about learning the rules of the other.
Language, Etiquette and Culture
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From the Blog on culture
One matters little, two brings novelty, but three…
One matters little, two brings novelty, but three, three creates change. Phones are relatively useless unless two (or more) people want to talk to each other.
Serving
Why do recruiters talk about ‘serving’ when recruiting for a charity job but not for other jobs? It can be a very loaded term.
You’re better off talking to someone else
A company can say, ‘we’re not the best at that, you should talk to x.’ There’s something honest, genuine, and generous about it.
We are our culture
The choices we make in how we treat people create culture. Culture is a created and maintained daily through the actions we take or don’t take
Dog hair and culture change
Brushing the dog is one of those things we need to do regularly, perhaps even daily. But we don’t. We change the culture by regularly showing up.
Grandma, Stories, & Culture
Change makers also know that the stories we tell change overtime or what we emphasise changes. Stories are about identity and so too is culture.
Turning Drips into a Trickle
Organisational culture change is rarely dramatic, it happens drip by drip by drip. But drips can turn into a trickle when put together.
Changing Organisations One Pushup at a time
Change won’t happen overnight. It never does. But change happens when ‘people like us, do things like this.’ One pushup at a time.