It was fine. I said it to be encouraging, but it is a reminder of how subjective evaluation is, ‘It was supposed to be more than fine!’
From the Blog on Learning
Toolkits and manuals help codify knowledge, which is a good thing. However, the unintended consequence can be diminished thinking.
When we share our knowledge with others. We don’t always know what sinks in, what connects with others. We rarely realise the impact we have.
Certificates, like labels, are important to some people and not to others. And sometimes they help ourselves – reminders of what we’ve don.
What do you think? It is a small phrase, but encourages engagement, participation. It opens up the conversation, seeking insight and learning.
When something is free we can easily sign up, but not show up. The cost is not bore by ourselves, but another. However, you can choose engagement.
Part of being human is being biased, but this is not an excuse for us to have the same biases all our lives. However, shame is not needed, it is unhelpful.
Too often the audience I think about it is too broad – managers, frontline staff, etc. Getting specific helps us focus. And tends to increase our success.
Getting better almost never happens on your own. We need the others. And we need to try again and be ok with looking silly. Perhaps that’s the hardest part.